The proven quality of Cross Country Ski Holidays

Cross-country ski holidays

Cross country ski hotels with quality guarantee

The quality management Q-MTS® specially developed for themed hotels is certified by TÜV AUSTRIA CERT GMBH, DIN EN ISO 9001:2015.

After two years in development, Q-MTS® was implemented for Cross Country Ski Holidays for the first time. Now the services of themed hotels can be objectively measured.

TÜV Certificate
MTS Austria GmbH, Q-MTS | Saalfeldnerstraße 14, 5751 Maishofen

 

Q-MTS® is underpinned by internationally implemented methods such as:

  • Self-assessment
  • Criteria assessment of the hotel website
  • Criteria assessment on the premises
  • Mystery Guest

Adherence to standards of service
The service standards of the Cross Country Ski Holidays member companies are regularly checked using the quality management system Q-MTS®, developed by MTS Austria GmbH. This objective assessment establishes the adherence to standards of service.

Constant improvement
Q-MTS® shows up where there is potential for improvement and helps to improve on the service already offered. Q-MTS® facilitates the choice by its information standards, improves trust in the hotel services in resort, and protects from advertising that is not true.

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