The proven quality of Cross Country Ski Holidays

Skitouren

Cross country ski hotels with quality guarantee

The quality management Q-MTS® specially developed for themed hotels is certified by TÜV AUSTRIA according to DIN EN ISO 9001.
Q-MTS® has been used at Cross Country Ski Holidays' themed hotels since 2014.

TÜV Certificate
MTS Austria GmbH, Q-MTS | Saalfeldnerstraße 14, 5751 Maishofen

 

Measures within the framework of Q-MTS®

  • Criteria check of offers (= mystery mails and calls)
  • Criteria check of the hotel website (= website check)
  • Criteria check on site (= on-site audit)

Adherence to standards of service
The service standards of the Cross Country Ski Holidays member companies are regularly checked using the quality management system Q-MTS®, developed by MTS Austria GmbH. This objective assessment establishes the adherence to standards of service.

Constant improvement
Q-MTS® shows up where there is potential for improvement and helps to improve on the service already offered. Q-MTS® facilitates the choice by its information standards, improves trust in the hotel services in resort, and protects from advertising that is not true.

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